May 14, 2008
The latest release of our Service Management Software enhances the performance of Miracle Service and introduces a number of new features. Miracle Service version 4.1.0.0 is now available.
May 14, 2008
New release of the Technician Web Portal applications is now available. Version 1.10.1 of the Technician Web Portal is now available.
Mar 16, 2008
Power up your field service. Miracle Service in the news .
Become a Miracle Service Reseller. Call us at (877) 772-4749 or
(905) 241-5187 for more details.
  

Find out which pieces of equipment in the field are having problems, based on operating costs.

Click here or the image at the right to view the Cost Per Copy by Equipment Report

Features of the report include:

  • The ability to select your own burden rate, for hourly costs.  You can play "What-if" scenarios, to see how total expenses will increase in the future.  
  • The report is dynamic.  It expands to include more inventory categories, only if that model has costs involved in it.  No more looking at several columns of zeros.   You can also get Cost-per-Copy on an unlimited number of item categories, not just a few, like most programs.  This means, cost-per-copy on rollers, drums, toner, developer, paper?, main boards?, cleaning blades?....anything you want. As detailed, or not as detailed as you need.
  • It is simple to use.  Every time you close a call and use parts, they are automatically tracked by the category. Just print the report when you want, and it's accurate.  Furthermore, the programming and queries are so sophisticated that should you realize 2 years later that you had a few inventory items that were in one category, (like developer), when they should have been categorized as toner, you simple change the category for that item, and now all the Cost-per-Copy reports you print will show the change, and be accurate.
  • The report can be further customized so you can determine what models are the highest percentage cost for you, compared to other "like" models. 

 

Click image to enlarge