Another valuable report you can expect to get from an equipment repair perspective.

Click here or the image at the right to view the Call Back Report

Features of the report include:

• The ability to know which call was the original call, and which was the call back.
• Problem Alerts are also shown on the last column.  A call back is 2 service calls in a user definable time period.  A problem alert is x calls in a user definable call period.  You set the x variable yourself.  In fact, Miracle Service is so sophisticated that you can re-set this criteria and re-run the reports.   Find out which technicians have the most call backs too, with our technician analysis report.