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Want to keep a close watch on
all of your company's open Service Calls? An easy way
to do this is by viewing the Miracle Service Outstanding
Tasks Screen. See all open calls at the click of a button
and customize the screen to suit each user's needs.
Click on the image to the right to see more.
- User definable fields for viewing
- Know instantly which calls are not
assigned
- Know instantly which calls you are
late for
- Know instantly who is covered by a
contract
- Custom screen capability
- Instant viewing of call information,
service history, customer information, and scheduled
call times
- Dispatch more than one technician to
a service task
- Review only calls that are: Callbacks
(2 calls in user defined period), Problem Alerts (3
calls in user defined period), in-shop tasks, preventative
maintenance calls and much more. User can also
adjust number of calls for each of these warning lights.
- See which calls are the oldest, or
are already dispatched.
- Page technicians in seconds
- Close the call from this screen, so
a dispatch does not navigate through menus to do their
job.
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