An excellent way to keep on top of company progress is access to accurate reporting. Miracle Service has over 130 Standard Reports to help you obtain information at the click of a button!

• Improve decision-making with clear and comprehensive status reports.
• Reduce repair diagnostic times by monitoring equipment failure trends with our Performance by Model Class and Call Detail reports.
• Increase technician productivity and training by monitoring technician performance trends with our Technician Activity report.
• Microsoft Office Compatible.
• Operates on Win 95/98/2000/NT/XP
• Reports can be sent directly to Word with one click of the mouse.
• Excel Compatible - Report Data can be sent directly to Excel with one click of the mouse.
• E-mail or fax any Invoice, Sales Order, Purchase Order or report (LAN or Internet e-mail) using standard Microsoft Explorer/Win95 and Microsoft Mail Networking programs.   Email is sent with your default mail program, including Outlook
• Set-up any printer, using the same Microsoft Windows 95/98/2000/NT/XP actions that you are familiar with.
• Equipment performance reports such as:

  Mean time between failure (copies and time)

  Call frequency reporting by service call type or equipment model

  Problem frequency analysis by model class/model number

  Cost-per-copy reporting (profitability and income/expense monitoring)

  Technician performance and income reporting:

  Callbacks, PM's and reschedule reporting by technician

  Billed calls, time per call, parts revenue, etc.

  Customer Response Time

  Revenue by technician, customer, contract, master contract...and more.

• Many other reports are available and most can be printed and viewed by selecting only the data you want.