New Web-Based CRM
March 4, 2010 - Version 1.9.4.6 of the Miracle Service Sales CRM is now available. This web-based CRM helps manage your sales cycle to optimize your prospect pipeline and drive more sales. A powerful fully-integrated addition to our Service Management Solutions.
> more about this
Now Available Version 5.1.0.0
January 11, 2010 - The latest release of our Service Management Software, Miracle Service version 5.1.0.0, is now available.
> download here
Nexent in Imagesource Magazine
April 11, 2009 - 10 Efficiency Boosting Tips for your Service Department.
> read article here
MapPoint Link
Oct 14, 2008 - MapPoint Link for Miracle Service is now available.
> more about this
Become a Miracle Service Reseller. Call us at (877) 772-4749 or
(905) 241-5187 for more details.


The Power of Management Reporting

Miracle Service has over 130 Standard Reports to give you the information you need at the click of a button! Quickly generate valuable technician, customer, equipment and service contract profitability analysis. Scrutinize the entire operation.

Profitability Reports:

Billed calls, time per call, parts revenue, expense monitoring etc. Revenue by technician, customer, contract, equipment ...and more.

Performance Reports:

Callbacks, PM's, performance, revenue and reschedules by tech. Customer Response Time ...and more.
Productivity Reports:

Call frequency reporting by service call type or equipment model. Review critical benchmarks ...and more.

  • Improve decision making with clear and comprehensive status reports.
  • Microsoft® Office compatible: Reports can be sent directly to Word® or Excel® with one click of the mouse.

  • Increase technician productivity and training by monitoring technician performance trends with the Technician Activity report.

  • Reduce repair diagnostic times by monitoring equipment failure trends.