May 14, 2008
The latest release of our Service Management Software enhances the performance of Miracle Service and introduces a number of new features. Miracle Service version 4.1.0.0 is now available.
May 14, 2008
New release of the Technician Web Portal applications is now available. Version 1.10.1 of the Technician Web Portal is now available.
Mar 16, 2008
Power up your field service. Miracle Service in the news .
Become a Miracle Service Reseller. Call us at (877) 772-4749 or
(905) 241-5187 for more details.
Miracle Service is a powerful off-the-shelf business application that incorporates many standard features that maximizes the efficiency of your Service Department. Check out these exciting Standard Modules!
  • Allows more than one piece of equipment on the same service contract. 
  • Keeps service history for each piece of equipment in addition to contract
  • Profitability reporting for each piece of equipment within the contract, or review the profitability for the entire service contract.
  • PM's can be at different times, (and or meter clicks), for each different piece of equipment within the service contract.
  • One invoice is created for all equipment under the contract.  This invoice can be billed in periods determined by you.  Daily through ten year billing periods.
  • Complete tracking of all revenue billed for each contract
  • Master Contracts can have metered equipment within it, and meters from various equipment can be combined to form a Consolidated Meter.  (i.e. all black meters on 20 copiers grouped together to share costs)
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  • Purchase and receive inventory items
  • Enter serial numbers for serialized equipment as it is received
  • Reconcile P/O's to supplier invoices to correct inventory costs after the invoice arrives
  • Full serialized capability when receiving serialized goods
  • Stores actual items cost on serializes items.
  • Order stock for various locations
  • Receipt verification
  • Complete back-order tracking
  • Approval process with security
  • Review parts on order
  • Suppliers own part number added automatically
  • Import supplier part data via ASCII file
  • Lookup item by virtually any inventory information
     
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