Inventory control is one of the most important functions
of any service provider. It separates a well-organized company from its competitors.

Why? Because knowing what you have in stock and where exactly it is can be the difference between a good experience for your customers and a bad one. Providing quicker response times, knowing what your technicians’ optimum stock levels should be and improving first-time fix rates not only helps improve cash-flow within your own business but also ensures customers receive the highest levels of customer service.

Service Accent Stock Control gives you the ability to manage and maintain multiple main stock (branch) locations as well as enabling you to manage, control and replenish engineer van stock. You can even set customers up as stock locations if you need to keep parts on site for immediate access.

Unique minimum stock levels can be set for these individual locations and re-order quantities can also be recorded by location to ensure that you always have just enough stock in at all times. Features such as our Stock Transit Manager mean that you can even see which items are currently in transit, where they came from and where they are going to, allowing you to keep track of your stock at all times.

• Track and maintain serialized equipment and non-serialized parts for complete control over inventory levels.
• Maintain warehouse and car stock levels using a single record.
• Be aware of the actual value of an item by monitoring the depreciation of the item.
• Create kits so that accessories can be added to a piece of equipment. This way multiple items can be combined as one package to simplify billing practices.
• Purchase orders are automatically created for inventory items when the stock level reaches a predetermined minimum. This eliminates the need of having to continually monitor inventory levels.
• When there are multiple requests for the same supplier, the application will intelligently combine the requests into a single purchase order therefore saving time and costs.

Read the Service Accent Stock Control data sheet.