With Service Accent Remote Engineer, your engineers and technicians can view their open jobs and their job history, complete job details in real-time, use and request parts, view and interrogate stock locations, view customer contracts and even log new jobs.

Service Accent Remote Engineer is ideal for situations where engineers are based at a location (including their home) that is remote from the point of service control. It is also an alternative to the Service Accent Wireless module where it is appropriate for engineers to be working with a laptop rather than a PDA.

• Instant Invoicing: your field staff enter data directly into Service Accent; invoices can be produced instantly - no waiting days or weeks for the job sheet to come back to the office.

• Accurate Invoicing: no need to decipher engineers handwriting, no guessing at what parts were used or which parts have been requested.

• Improved Stock Control: parts used and parts requested are entered and updated in real time, both main stock and van/car stocks are accurate to the minute.

• Improved First-Time Fix Rate: reduces costs and increases profits because engineers can access machine service history, they can see if this fault has been reported before and what was done to fix it.

• Empower Your Engineers: giving engineers control of their workload is proven to improve morale, increase performance, reduce errors and increase margins.

Read the Service Accent Remote Customer & Engineer data sheet.