With Service Accent Remote Customer, your customers can log their own jobs, view their open jobs and history, place orders for parts, enter meter readings and view their contracts all via a simple web-based interface that sits seamlessly within your existing website.

• Happier Customers: customers like to be able to access information, they like being given choices. By giving them access to your business via the internet you are providing them with more opportunities to buy your products and services.

• Increased Productivity: the cost of logging a service job via the internet is less than 10% of the cost of logging a job over the phone. Also by relieving some of the pressure from your service/helpdesk, Service Accent Remote Customer helps to reduce staffing costs and maximize available resources.

• Improved Customer Retention: reality is important but so is customer perception. Service Accent Remote Customer provides real efficiency gains but it also reinforces to your customers that you are a world-class service provider. Providing the type of service-delivery options that they normally only see from the likes of DHL or Amazon.

Read the Service Accent Remote Customer data sheet.