Technician Web Portal

New Feature! Electronic signature capture in the field.

Your field service technicians can log in to Miracle Service using a dedicated web-based interface. They can view their open jobs and service history, complete job details in real-time, order parts and materials, and even capture signatures on their laptops* for customer confirmation. Signed documents are automatically stored in Miracle Service with the service ticket for easy accessibility.

• View customer information
• View task ticket information and service history
• Update task tickets directly
• Order parts and materials
• Print work order tickets
• Capture a customer's electronic signature on a completed service report

Cost Savings:

You'll shorten your time to invoice when your technicians update job information in the field in real-time. Plus, you'll reduce confusion over written forms, save on technician and administrator time - all adding up to big cost savings.

With real-time information you are better positioned to make more informed decisions throughout your working day.

* Requires Tablet PC, or laptop with a pen-tablet add-on.