

| MSv4 Client and Admin Update Updates MSv4 to the latest Client Interface version 4.7.0.3 and Administration Interface version 4.7.3 Please read the installation instructions on the following web page before proceeding. Note: This upgrades from all MSv4.0 versions to Version MSv4.7.0.3 Client If you are upgrading from MSv3 please see Full Client install for MSv4 Last updated: 30 October 2009 |

| MSv4 Client and Admin Update for United Kingdom, Australia and other Countries using A4 paper standard Updates MSv4 to the latest Client Interface version 4.7.0.3 and Administration Interface version 4.7.3 Please read the installation instructions on the following web page before proceeding. Note: This upgrades from all MSv4.0 versions to Version MSv4.7.0.3 Client If you are upgrading from MSv3 please see Full Client install for MSv4 Last updated: 30 October 2009 |

| Visual Schedule Installation Visual Schedule software add-on to Miracle Service. This provides the ability to view open tasks in a calendar view. Please read the installation procedures before proceeding. Note: This software is provided as an unsupported beta solution. It is only compatible with MSv3.4.0 versions and later. Full installation of Miracle Service is required before implementing this file. Last updated: 26 Sept 2006 |

| Outlook Visual Schedule Installation Outlook Visual Schedule plug-in software is an add-on to Miracle Service. This provides the ability to view open tasks in your Outlook Calendar. Please read the installation procedures before proceeding. Note: This software is provided as an unsupported beta solution. It is only compatible with MSv3.4.0 versions and later. Full installation of Miracle Service is required before implementing this file. Last updated: 24 Oct 2006 |

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MSv4 Client Installation - IMPORTANT!! REQUIRED
FOR NEW OR NEW PC INSTALLTIONS. WHEN UPGRADING USING THIS INSTALLATION
PACKAGE YOU MUST FIRST FULLY UNINSTALL THE MSv3 VERSION!! |
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MSv4 Database Installation - IMPORTANT!! NOT REQUIRED
FOR EXISTING INSTALLATIONS!! |

| QuickBooks Runtime Library
These files are required to add the new Automated QuickBooks Integration released in version 3.5.0 of Miracle Service. |

| Latest version of the MSv4 User Guide This document is the latest version of the MSv4 First Edition User Guide that is installed with Miracle Service. |

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Technician Web Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |
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Customer Web Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |
|
Blackberry Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |
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