

| MSv5 Client and Admin Update Updates MSv5 to the latest Client Interface version 5.3.0.0 and Administration Interface version 5.3.0 Please read the installation instructions on the following web page before proceeding. Note: This upgrades from all MSv5.0 versions to Version MSv5.3.0.0 Client If you are upgrading from MSv3 or MSv4 please see Full Client Upgrade Instructions for versions prior to MSv5 If this is an upgrade from version 5.0.0.0 or later please see Client Upgrade Instructions from earlier version 5 installations Last updated: 29 June 2010 |

| MSv5 Client and Admin Update for United Kingdom, Australia and other Countries using A4 paper standard Updates MSv4 to the latest Client Interface version 5.3.0.0 and Administration Interface version 5.3.0 Please read the installation instructions on the following web page before proceeding. Note: This upgrades from all MSv5.0 versions to Version MSv5.3.0.0 Client If you are upgrading from MSv3 or MSv4 please see Full Client Upgrade Instructions for versions prior to MSv5 If this is an upgrade from version 5.0.0.0 or later please see Client Upgrade Instructions from earlier version 5 installations Last updated: 29 June 2010 |

|
MSv5 Client Installation - IMPORTANT!! REQUIRED
FOR NEW OR NEW PC INSTALLTIONS. WHEN UPGRADING USING THIS INSTALLATION
PACKAGE YOU MUST FIRST FULLY UNINSTALL THE MSv3 or MSv4 VERSION!! |
|
MSv5 Database Installation - IMPORTANT!! NOT REQUIRED
FOR EXISTING INSTALLATIONS!! |

|
CRM Sales Web Portal Installation - IMPORTANT!! This is for
new installations. |

|
Technician Web Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |
|
Customer Web Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |
|
Wireless Technician Web Portal Installation - IMPORTANT!! This is for
new installations and upgrade. For Upgrades please follow the upgrade instructions. |

| Report Designer Installation This is the installer for the Miracle Service Report Designer. This is a separately licensable application available for Miracle Service version 5.3.0.0 or later. This application is a tool used to design documents and reports used in Miracle Service. This Report Design tool builds .repx files that can be used and viewed within Miracle Service. Report Designer version 2.1 Please read the Report Design Guide before proceeding. Note: This software is only compatible with MSv5.3.0.0 versions and later. Full installation of Miracle Service is required before implementing this file. Last updated: 14 July 2010 |

| Visual Scheduler Installation This is an upgraded version of the Miracle Service Visual Scheduler. This provides the ability to view and manage open tasks in a visual calendar format. Visual Scheduler version 2.4 Please read the installation procedures before proceeding. Note: This software is only compatible with MSv5.1.0.0 versions and later. Full installation of Miracle Service is required before implementing this file. Last updated: 14 July 2010 |

| QuickBooks Runtime Library
These files are required to add the new Automated QuickBooks Integration released in version 3.5.0 of Miracle Service. |

| Latest version of the MSv5 User Guide This document is the latest version of the MSv5 User Guide that is installed with Miracle Service. |
Hint: right click > 'Save Target as' to download files to local machine.
Go to Miracle Service Technical Articles and Documentation Area







