Web-Based CRM
April 14, 2010 - Version 2.0 of the Miracle Service Sales CRM is now available. This web-based CRM helps manage your sales cycle to optimize your prospect pipeline and drive more sales. A powerful fully-integrated addition to our Service Management Solutions.
Now Available Version 5.2.0.0
April 5, 2010- The latest release of our Service Management Software, Miracle Service version 5.2.0.0, is now available and features a new 'Customer Center' and optional 'Yield/Supplies Tracker'.
Nexent in Imagesource Magazine
10 Efficiency Boosting Tips for your Service Department.
MapPoint Link
MapPoint Link for Miracle Service is now available.
Become a Miracle Service Reseller. Call us at 1-877-772-4749 or
(905) 241-5187 for more details.
These files are password protected. If you have not yet been provided the password, please email support@miracleservice.com (please include your company name).
MSv5 Client and Admin Update
Updates MSv5 to the latest Client Interface version 5.3.0.0 and Administration Interface version 5.3.0
Please read the installation instructions on the following web page before proceeding.
Note: This upgrades from all MSv5.0 versions to Version MSv5.3.0.0 Client
If you are upgrading from MSv3 or MSv4 please see Full Client Upgrade Instructions for versions prior to MSv5
If this is an upgrade from version 5.0.0.0 or later please see Client Upgrade Instructions from earlier version 5 installations
Last updated: 29 June 2010
MSv5 Client and Admin Update for United Kingdom, Australia and other Countries using A4 paper standard
Updates MSv4 to the latest Client Interface version 5.3.0.0 and Administration Interface version 5.3.0
Please read the installation instructions on the following web page before proceeding.
Note: This upgrades from all MSv5.0 versions to Version MSv5.3.0.0 Client
If you are upgrading from MSv3 or MSv4 please see Full Client Upgrade Instructions for versions prior to MSv5
If this is an upgrade from version 5.0.0.0 or later please see Client Upgrade Instructions from earlier version 5 installations
Last updated: 29 June 2010

MSv5 Client Installation - IMPORTANT!! REQUIRED FOR NEW OR NEW PC INSTALLTIONS. WHEN UPGRADING USING THIS INSTALLATION PACKAGE YOU MUST FIRST FULLY UNINSTALL THE MSv3 or MSv4 VERSION!!
Miracle Service version 5 Client & Admin Interface Installation
Client version 5.1.0.0 / Admin version 5.1.0
View installation note before proceeding
Last updated: 11 January 2010

MSv5 Database Installation - IMPORTANT!! NOT REQUIRED FOR EXISTING INSTALLATIONS!!
Miracle Service version 5 Database Installation. If you are installing this into an existing installation, we recommend you back-up your current database before proceeding.
View installation note before proceeding
Last updated: 11 January 2010

CRM Sales Web Portal Installation - IMPORTANT!! This is for new installations.
CRM Sales Web Portal version 2.1.0.0
Requires Miracle Service Client version 5.3.0.0 / Admin version 5.3.0 or later
View installation instructions or upgrade instructions before proceeding.
CRM Sales Web Portal Release Notes are available here.
Last updated: 15 July 2010

Technician Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Technician Web Portal version 2.2.2
Requires Miracle Service Client version 5.2.0.0 / Admin version 5.2.0 or later
View installation instructions or Upgrade instructions before proceeding.
Technician Web User Guide
Technician Web Portal Release Notes are available here.
Last updated: 11 June 2010

Customer Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Customer Web Portal version 1.11.0
Requires Miracle Service Client version 5.0.0.0 / Admin version 5.0.0 or later
View installation instructions or Upgrade instructions before proceeding.
Customer Web Portal Release Notes are available here.
Last updated: 11 January 2010

Wireless Technician Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Wireless Technician Web Portal version 2.4.2
Requires Miracle Service Client version 5.2.0.0 / Admin version 5.2.0 of later
View installation instructions or Upgrade instructions before proceeding.
Wireless Technician Web Portal User Guide
Wireless Technician Web Portal Release Notes are available here.
Last updated: 11 June 2010

Provides the ability to design documents and reports in Miracle Service. Report Designer Installation
This is the installer for the Miracle Service Report Designer. This is a separately licensable application available for Miracle Service version 5.3.0.0 or later. This application is a tool used to design documents and reports used in Miracle Service. This Report Design tool builds .repx files that can be used and viewed within Miracle Service.
Report Designer version 2.1
Please read the Report Design Guide before proceeding.
Note: This software is only compatible with MSv5.3.0.0 versions and later.
Full installation of Miracle Service is required before implementing this file.
Last updated: 14 July 2010
Provides the ability to view your service call in Microsoft Outlook. Visual Scheduler Installation
This is an upgraded version of the Miracle Service Visual Scheduler. This provides the ability to view and manage open tasks in a visual calendar format.
Visual Scheduler version 2.4
Please read the installation procedures before proceeding.
Note: This software is only compatible with MSv5.1.0.0 versions and later.
Full installation of Miracle Service is required before implementing this file.
Last updated: 14 July 2010
Provides QuickBooks library files for integrated link to QuickBooks. QuickBooks Runtime Library
These files are required to add the new Automated QuickBooks Integration released in version 3.5.0 of Miracle Service.
Latest version of the MSv5 User Guide
This document is the latest version of the MSv5 User Guide that is installed with Miracle Service.

Hint: right click > 'Save Target as' to download files to local machine.


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