New Web-Based CRM
March 4, 2010 - Version 1.9.4.6 of the Miracle Service Sales CRM is now available. Enhacing our Service Management Solutions to also help you managing your sales pipeline is now fully integrated. A web-based addition to Miracle Service to optimize your prospect pipeline and drive more sales.
> more about this
Now Available Version 5.1.0.0
January 11, 2010 - The latest release of our Service Management Software, Miracle Service version 5.1.0.0, is now available.
> download here
Nexent in Imagesource Magazine
April 11, 2009 - 10 Efficiency Boosting Tips for your Service Department.
> read article here
MapPoint Link
Oct 14, 2008 - MapPoint Link for Miracle Service is now available.
> more about this
Become a Miracle Service Reseller. Call us at (877) 772-4749 or
(905) 241-5187 for more details.
Miracle Service version 5 Downloads:
These files are password protected. If you have not yet been provided the password, please email support@miracleservice.com (please include your company name).
MSv5 Client and Admin Upgrade
Updates Miracle Service to the latest MSv5 Client Interface version 5.1.0.0 and Administration Interface version 5.1.0
Please read the installation instructions on the following web page before proceeding.
Note: This download is used for a new installation. If you are upgrading you will be required to uninstall the previous client installation and run a full install of this Version MSv5.1.0.0 Client and 5.1.0 Administration application.
If you are upgrading from MSv3 or MSv4 please see Client Upgrade Instructions for MSv5
If this is a new installation of MSv5 please see Client Installation Instructions for MSv5
Last updated: 11 January 2010
MSv5 Client and Admin Upgrade for United Kingdom, Australia and other Countries using A4 paper standard
Updates MSv5 to the latest Client Interface version 5.1.0.0 and Administration Interface version 5.1.0
Please read the installation instructions on the following web page before proceeding.
Note: This download is used for a new installation. If you are upgrading you will be required to uninstall the previous client installation and run a full install of this Version MSv5.1.0.0 Client and 5.1.0 Administration application.
If you are upgrading from MSv3 or MSv4 please see Client Upgrade Instructions for MSv5
If this is a new installation of MSv5 please see Client Installation Instructions for MSv5
Last updated: 11 January 2010

MSv5 Database Installation - IMPORTANT!! NOT REQUIRED FOR EXISTING INSTALLATIONS!!
 Miracle Service version 5 Database Installation. If you are installing this into an existing installation, we recommend you back-up your current database before proceeding.
View installation note before proceeding
Last updated: 11 January 2010

CRM Sales Web Portal Installation - IMPORTANT!! This is for new installations.
CRM Sales Web Portal version 1.9.4.6
Requires Miracle Service Client version 5.1.0.0 / Admin version 5.1.0 or later
View installation instructions before proceeding.
CRM Sales Web Portal Release Notes are available here.
Last updated: 04 March 2010

Technician Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Technician Web Portal version 2.1.0
Requires Miracle Service Client version 5.0.0.0 / Admin version 5.0.0 or later
View installation instructions or Upgrade instructions before proceeding.
Technician Web User Guide
Technician Web Portal Release Notes are available here.
Last updated: 11 January 2010

Customer Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Customer Web Portal version 1.11.0
Requires Miracle Service Client version 5.0.0.0 / Admin version 5.0.0 or later
View installation instructions or Upgrade instructions before proceeding.
Customer Web Portal Release Notes are available here.
Last updated: 11 January 2010

Wireless Technician Web Portal Installation - IMPORTANT!! This is for new installations and upgrade. For Upgrades please follow the upgrade instructions.
Wireless Technician Web Portal version 2.3.0
Requires Miracle Service Client version 5.0.0.0 / Admin version 5.0.0 of later
View installation instructions or Upgrade instructions before proceeding.
Wireless Technician Web Portal User Guide
Wireless Technician Web Portal Release Notes are available here.
Last updated: 11 January 2010
Provides the ability to view your service call in Microsoft Outlook. Outlook Visual Schedule Installation
 Outlook Visual Schedule plug-in software is an add-on to Miracle Service. This provides the ability to view open tasks in your Outlook Calendar.
Please read the installation procedures before proceeding.
Note: This software is provided as an unsupported beta solution. It is only compatible with MSv3.4.0 versions and later.
Full installation of Miracle Service is required before implementing this file.
Last updated: 24 Oct 2006
Provides QuickBooks library files for integrated link to QuickBooks. QuickBooks Runtime Library
These files are required to add the new Automated QuickBooks Integration released in version 3.5.0 of Miracle Service.
Latest version of the MSv5 User Guide
This document is the latest version of the MSv5 User Guide that is installed with Miracle Service.

Hint: right click > 'Save Target as' to download files to local machine.


Go to Miracle Service Technical Articles and Documentation Area