Mar 23, 2008
The latest release of our Service Management Software enhances the performance of Miracle Service and introduces a number of new features. Miracle Service version 4.0.0.0 is now available.
> more about this
Mar 16, 2008
Power up your field service. Miracle Service in the news .
> more about this
Mar 10, 2008
New release of the field service management web portal applications are now available. These include an updated release for the Technician, Blackberry and Customer Web Portals.
> more about this
Become a Miracle Service Reseller. Call us at (877) 772-4749 or
(905) 241-5187 for more details.

Service Accent Documentation:

MSA Installation and Setup GuideInstallation and Setup Guide (1.6M)
Last updated Jul 18, 2002
MSA User's GuideUser's Guide (2.8M)
Last updated Apr 8, 2002

Service Accent Technical Articles

These are articles and documents that relate to specific areas of Service Accent and are not designed for the casual user.

All articles are in PDF format.  Get Adobe Acrobat Reader
MSA Database Map 2.4M
Last updated Sep 2, 2003 - current as of MSA version 2.0.176
Adding Client Reports 32KB
Configuring Datasets 47KB
Database Utilities User Manual 670KB
Data Import Wizard 222KB
Frequently Asked Questions 279KB
How the Update Works 117KB
Installing Pervasive SQL 73KB
Language Options 61KB
Report Reference 328KB
Setting Up a Charge Band and Applying To The Service Level 304KB
Setting Up and Applying a Charge Band To The Customer's Service Region or Zone 285KB
Setting Up Notifications 158KB
Setting Up S M S 361KB
Setting Up the Email Gateway 46KB
Using Consolidated Minimum Billing 284KB
Using Email Templates 185KB
Using the Form Designer 43KB
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