Management Reporting
The Power of Management Reporting
Miracle Service has over 130 Standard Reports to give you the information you need at the click of a button. Quickly generate valuable technician, customer, equipment and service contract profitability analysis. Scrutinize the entire operation.
Profitability Reports:
Billed calls, time per call, parts revenue, expense monitoring etc. Revenue by technician, customer, contract, equipment …and more.
Performance Reports:
Callbacks, PM’s, performance, revenue and reschedules by tech. Customer Response Time …and more.
Productivity Reports:
Call frequency reporting by service call type or equipment model. Review critical benchmarks …and more.
• Improve decision making with clear and comprehensive status reports.
• Increase technician productivity and training by monitoring technician performance trends with the Technician Activity report.
• Reduce repair diagnostic times by monitoring equipment failure trends.
• Microsoft® Office compatible: Reports can be sent directly to Word® or Excel® with one click of the mouse.
Want to further personalize customer facing documents and create new reports?
The Report Designer (optional) gives you the ability to modify and further personalize your customer facing documents to your specific needs. > Read more.
