Routing & Mapping
See Routing and Directions to Easily Plan Service Calls
Miracle Service MapPoint® Link gives you the power to visualize your Miracle Service business data, integrate maps into the work you do in Miracle Service and adds routing and directions to easily plan your service calls to further maximize your productivity. Field service organizations face many challenges today: reducing costs, providing accurate routing and directions and improving customer satisfaction. Miracle Service MapPoint integration meets those challenges head-on.
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Top 5 Reasons to use Miracle Service MapPoint Link:
1. Save time and gas money.
Before your technicians hit the road, Miracle Service plugs-in the day’s jobs and using MapPoint you can plots the most efficient course with turn-by-turn driving directions. Get access to millions of miles of accurate and current streets and highways in the U.S. and Canada to help you optimize your travel time and costs. Quickly calculate mileage, drive time, and expenses in advance.
2. See your service operation visually.
- See your customer locations on the map and visually identify them by customer type.
- See all open jobs by job type.
- See the day’s jobs and identify them by assigned technician.
3. Empower your technicians in the field.
Keep destination information at your technician’s fingertips with mobile integration. Send customer “business card” details such as addresses and phone numbers to your technicians mobile device.*
4. Visualize your business in a whole new way.
- Insert maps into Word documents and PowerPoint presentations to illustrate everything from sales and service performance and customer locations to new business opportunities.
- Tap into your data
- Create maps from data stored in Miracle Service and Microsoft Office products.
- Extend your business.
- Take advantage of the extensible MapPoint object model to build custom business solutions such as fleet tracking and business intelligence.
- Map business data.
- Create and view sales and service territories, analyze trends, and evaluate performance by geography.
5. Use with the Miracle Service Wirless PDA Portal to get real-time information.
Handle changes, updates and reschedules in real time as the day changes. See real time job status updates for the day’s jobs.
* You may be charged a fee by your wireless provider to receive messages.
