Improve decision making
with clear and comprehensive status reports.

Microsoft® Office compatible
Reports can be sent directly to Word or Excel with one click of the mouse.

Increase technician productivity and training by monitoring technician performance trends with the Technician Activity report.

Reduce repair diagnostic times by monitoring equipment failure trends.

• Service Report Selection
• Technican Activity Report

Quickly generate valuable technician, customer, equipment and service contract profitability analysis. Scrutinize the entire operation.

PROFITABILITY REPORTS:
      Billed calls, time per call, parts revenue, expense monitoring etc.
     Revenue by technician, customer, contract, equipment ...and more.

PERFORMANCE REPORTS:
     Callbacks, PM's, performance, revenue and reschedules by tech.
     Customer Response Time ...and more.

PRODUCTIVITY REPORTS:
     Call frequency reporting by service call type or equipment model.
     Review critical benchmarks ...and more.