Mar 23, 2008
The latest release of our Service Management Software enhances the performance of Miracle Service and introduces a number of new features. Miracle Service version 4.0.0.0 is now available.
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Mar 16, 2008
Power up your field service. Miracle Service in the news .
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Mar 10, 2008
New release of the field service management web portal applications are now available. These include an updated release for the Technician, Blackberry and Customer Web Portals.
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Miracle Service Web Portal Features

Remote Technician Portal

Using the Technician Web Portal with Miracle Service can greatly enhance the benefit of the application. The Technician Web Portal can reduce your time to invoice and increase the accuracy and timeliness of your information. This positions you to make better decisions throughout the working day that will add up to big cost savings. You can save technician and engineer time, fuel costs and your business reputation. Learn more about this powerful feature by clicking here.

Customer Web Portal

You can use the Customer Web Portal with Miracle Service to improve your Customer Service. Using the Portal, customers can immediately enter new Server Requests, Update Meter Readings and Order Parts and Supplies without needing to wait for an available person to take the call. This speeds the information flow between you and your customer providing them with a higher level of service and freeing your time to manage the response to your customers ensuring they get the best service available. Learn more about this powerful feature by clicking here..
Service Accent Web Portal Features
Providing greater enhancement though a Customer and Engineer web portal, Service Accent expands the current capability of your company to connect with your field staff and your clients. While the Customer and Engineer Web Gateway are available separately, as a combined resource, they provide you with an opportunity to keep your customers informed and up-to-date without increasing your staffing to achieve this goal. Learn more about these powerful features by clicking here.