Miracle Service™ New Release
Version 6 is now available

We're pleased to announce the latest version of Miracle Service with new features and enhancements is now available.

NEW - Consolidated Period Billing:

Now consolidate multiple Period Billing Invoices on to one Consolidated Invoice. Great for MPS contracts and more.

NEW - Automated Meter Email Notification:

When meter readings are due, Miracle Service can now automatically send an email notification to your customer showing the last-billed meter reading. Your customers simply click 'reply' to the email and enter their readings in the space provided.

The incoming emails are then routed via our Meter Center which collects the meter reads, and automatically enters the data into your Miracle Service database without you ever having to touch a button!

(Please note the Meter Center is an optional module).

ENHANCED - Report Designer:

Based on the high demand for the new Report Designer and customer feedback, we re-designed the method for building and generating reports and templates and have added many new template designs.

- A new built-in data source makes it easier and faster to add new fields to your templates.

- New customizable templates for: Service Task Tickets, POS Invoices, Text Invoices, Purchase Orders, POS Sales Orders, Text Sales Orders, Part Labels, Picking Slips, Service Estimates, Consolidated Service Billing & Period Billing Invoices and Service Contracts.

IMPORTANT NOTE: If you have previously customized any templates, please send a copy to our technical support group so we can update them to the new enhanced format before you upgrade your Miracle Service to version 6.0.

Other Key Features of this Release Include:

• Email messages: You now have more room to write email messages when sending template documents including: sales orders, sales invoices, purchase orders, service equipment contracts, and service task tickets.

• Design your own Service Estimate: We've enhanced the custom templates to include Service Estimates. Users are now able to create their own service estimate sheets using the Report Designer and to choose to use their design as their default.

• Contract Update: Enhanced the Contract Update so it is easier to use and includes the ability to review and manage pending Service Contract updates. Also, added the ability to filter out serialized inventory from the list of available incoming serial numbers when swapping equipment.

More new features...

Optional Upgrade Service Available:
If you are busy and would prefer we do your version 6.0 upgrade, we can install up to 2 desktops for just $89.

To purchase version 6.0 if you don't have a Technical Support Plan or to find out more about any of these new features, contact us by e-mail at sales@miracleservice.com or by phone toll-free at 1-866-463-9368 (or 905 206-1828 outside North America).

For Technical Support Clients
Download your Free Upgrade:

• Upgrade to version 6.0
of Miracle Service.

• Upgrade to version 2.6.0
of the Wireless Technician Portal.
Includes iPhone®, BlackBerry®, Android® & Windows Mobile® compatibility. (This is an optional feature)

• Upgrade to version 2.3.1
of the Technician Web Portal
(This is an optional feature)

• Upgrade to version 1.12.0
of the Customer Web Portal
(This is an optional feature)

If you are not currently a Technical Support client, please contact us at 1-866-463-9368 or (905) 206-1828 about getting these new upgrades.

Support options

By phone:
Toll Free: 1-877-263-9368
Direct:      (905) 206-1828

Online:
Open a support ticket by
clicking here.

Video Training Center:
Training Center link

Knowledge base:
Knowledge Base link

Download center:
Downloads link

Technical Notes:
Tech Notes link