Medical Equipment Field Service Management System_new

Medical Industry

For companies that service and maintain medical equipment, you work in a complex, highly regulated industry where quality and efficiency come first.

Miracle Service is modular so you only pay for the components you need for your business.

Miracle Service has all the features needed to help your business increase its competitive advantage, top line revenue and bottom line profitability, while helping you track and maintain critical records used to meet regulatory compliance. You’ll gain an advantage in the medical equipment maintenance industry that improves every aspect of your business — from getting technicians to the right place with the right parts on time, to managing contracts, inventory, billing and follow up.

Medical Equipment Service History

Always have up-to-date service information
When performing on-site calibrations or inspections, technicians record the data on their tablets or laptops directly into your centralized database using the Mobile Field Technician Console. Electronic Adobe forms and certificates can then be created, signed and saved quickly and easily with just the click of a button! Read more.

Service Contracts and Preventative Maintenance

Stay on top of what is coming due
When performing on-site calibrations or inspections, technicians record the data on their tablets or laptops directly into your centralized database using the Mobile Field Technician Console. Electronic Adobe forms and certificates can then be created, signed and saved quickly and easily with just the click of a button! Read more.

Certificate Forms & Inspection Checklists

Guarantee service documentation is always completed
When performing on-site calibrations or inspections, technicians record the data on their tablets or laptops directly into your centralized database using the Mobile Field Technician Console. Electronic Adobe forms and certificates can then be created, signed and saved quickly and easily with just the click of a button! Read more.

Inventory Management

Optimize inventory and ensure correct billing for each part
When performing on-site calibrations or inspections, technicians record the data on their tablets or laptops directly into your centralized database using the Mobile Field Technician Console. Electronic Adobe forms and certificates can then be created, signed and saved quickly and easily with just the click of a button! Read more.

Standard Features:

  • Service Call Management
  • Visual ‘drag & drop’ Technician Scheduling
  • Inventory, Parts Management & Stock Control
  • Service Contract Administration
  • Sales Order Processing & Sales Invoicing
  • Purchase Order Management
  • Preventative Maintenance
  • Management Reporting
  • Document Management