Download Additional Reports

Or post ones that you created.

Welcome to the Miracle Service Report Center. In addition to the 130 standard reports that come with every Miracle Service system, here you can download additional reports and document templates to provide you with even more information about how your company is performing.

Have a report that you want to share with the Miracle Service community? Click here to send us your report template.

IMPORTANT! These reports require the latest version of Miracle Service in order to present properly. Note: to check your version from within Miracle Service: go to the "Help" pull-down menu and select "About Miracle Service".
INSTRUCTIONS: Click here for Report Download and Registration Instructions.

Report Categories

Customer Reports
Download Report Requester Email List
(Click to preview)		 Showing Requesters with: First Name, Last Name, Company, Email, Phone, Title, and Active Status.
Download Report Requester Email List (with Salesperson)
(Click to preview)		 Showing Requesters with: First Name, Last Name, Company, Email, City, State, Salesperson, Opt-In and Active Status.
Download Report VIP Customer List
(Click to preview)		 Listing of all Companies with VIP status showing: Company, Address, City, State, Zip, Phone, Email
Inventory Reports
Download Report Serialized Inventory (Detail)
(Click to preview)		 A detailed listing of serialized inventory.
Download Report Serialized Inventory In-Stock (Detail)
(Click to preview)		 A detailed listing of serialized inventory currently in stock.
Meter Reports
Download Report Current Meter Status
(Click to preview)		 A listing of account, company name, machine, serial number, last meter reading, and date of last meter reading, grouped by customer.
Download Report Mean Clicks Per Month
(Click to preview)		 Mean Clicks Per Month report for a specified Date Range based the meter readings available for that Date Range. Shown for each individual machine.
Download Report Meter History by Machine
(Click to preview)		 Meter History by Machine.
Download Report Meter Usage Report
(Click to preview)		 Chart view of an individual customer's meter volume broken out by month and meter.
Download Report Meter Usage (Bar Chart)
(Click to preview)		 A monthly summary of Billed Meter Usage over a specified date range. This report analyzes invoiced meter usage only. NOTE: SELECT ONE OR A GROUP OF CONTRACTS OR THE REPORT WILL TAKE A LONG TIME TO GENERATE. The report can report on specific contracts or group of contracts based on the Range selected for the reporting. The report is design for meter contracts collected and billed monthly.
Download Report Meter Usage (Pie Chart)
(Click to preview)		 A monthly summary of Billed Meter Usage over a specified date range. This report analyzes invoiced meter usage only. NOTE: SELECT ONE OR A GROUP OF CONTRACTS OR THE REPORT WILL TAKE A LONG TIME TO GENERATE. The report can report on specific contracts or group of contracts based on the Range selected for the reporting. The report is design for meter contracts collected and billed monthly.
Sales Orders & Invoices
Download Report Daily Invoice Details (POS Only)
(Click to preview)		 A report analyzing invoice sales by Salesperson. Includes all POS Sales invoices within a defined date range.
Download Report Daily Invoice Details (by Invoice Type)
(Click to preview)		 A report analyzing invoice can be filtered by Invoice Type. Includes all invoices within a defined date range and selectable by Invoice Type.
Download Report Daily Invoice Totals
(Click to preview)		 A daily summation of all Invoice totals for a specified period of time.
Download Report Invoice Detail Analysis
(Click to preview)		 A report analyzing invoices. Includes all invoices within a defined date range.
Download Report Invoice Revenue & COGS Summary
(Click to preview)		 A Summary of Revenue Generated/COGS incurred in a given period.
Download Report Invoice Revenue Subtotal by Type (Chart)
(Click to preview)		 A report analyzing invoice subtotals. This is a stacked bar chart showing the Period Billing, Service Billing and Sales Invoice accummulated Subtotal per month within a defined date range.
Download Report Invoice Sales Analysis (By Salesperson)
(Click to preview)		 A report analyzing invoice sales by Sales Person. Includes all POS Sales invoices within a defined date range.
Download Report Parts Supplied Invoice Summary
(Click to preview)		 A report of parts supplied to customers on sales or service invoices. The report is grouped by customer and will report information within a defined date range.
Download Report Revenue by Customer (Chart)
(Click to preview)		 A report analyzing invoice revenue subtotals. This is a stacked bar chart showing the accummulative Subtotal, Other Charges and Taxes per Customer within a defined date range.
Download Report Revenue per Month - Invoice Summary Report (Chart)
(Click to preview)		 A report analyzing invoice revenue subtotals. This is a stacked bar chart showing the accummulative Subtotal, Other Charges and Taxes per Month within a defined date range.
Service Reports
Download Report Service Contracts By Contract Type
(Click to preview)		 A contract listing grouped by contract type, sorted by ascending customer ID.
Download Report Service Contracts By Contract Type Summary
(Click to preview)		 A contract listing with summary information including number of attached equipment, Report is grouped by contract type, sorted by ascending customer ID.
Download Report Service Contracts By Customer with Equipment
(Click to preview)		 A contract listing grouped by customer, sorted by ascending customer ID.
Download Report Service Contracts By Contract Type with Equipment
(Click to preview)		 A contract listing with attached equipment, grouped by contract type, sorted by ascending customer ID.
Download Report Customer Service Demand Summary Report
(Click to preview)		 A summary of the demand from customers for service. This report summarizes the number of calls as well as the total labor and travel hours required to support a customer within a specified date range. The date range is based on the Service Task Created Date and includes Billed Calls only.
Download Report First Call Fix Rate
(Click to preview)		 A summary of all Calls and the Fist Call Fix Rate for those call within a specificed date range. The Date Range is based on the Request Start Date.
Download Report Parts Cost Per Technician
(Click to preview)		 A summary of all parts costs used on billed jobs grouped by the technician over a defined date range.
Download Report Rescheduled Reasons
(Click to preview)		 A summary of all Rescheduled Service Tasks grouped by the Rescheduled Reasons.
Download Report Resolution Analysis (Chart)
(Click to preview)		 A pie chart and listing of task and the resolution codes over a defined date / time based on the task created date.
Download Report Service Equipment Contract Incident Report
(Click to preview)		 This report analyzes the Service Equipment Contracts to locate problems. This includes attached Service Equipment records that are currently Inactive, attached Service Equipment records where the customers do not match and do not show in the User Interface on the contract and attached meters where the correcponding Service Equipment is no longer attached.
Download Report Service Equipment PM Dates
(Click to preview)		 A list of equipment grouped by the Next PM Due date and by the Customer ID.
Download Report Task Distribution by Type (Chart)
(Click to preview)		 A pie charts of the task types use on task over a specified date range.
Download Report Task Profitability Report
(Click to preview)		 A listing of Billed Tasks along with the revenue and costs associated with each billed task. The date range is based on the Requests start date. The report allows the user to define the Labor Burden rate used to calculate the labor cost used to calcualte the task profitability.
Download Report Task Summary Report
(Click to preview)		 A summary listing of tasks for all open and closed tasks sorted by the Task Number. The date range is based on the Requests start date. The format is designed to all it to be exported to Excel with minimal formatting changes.
Download Report Technician Activity - Hours
(Click to preview)		 A summary of labor hours for all open and closed calls within a specificed date range. The Date Range is based on the Request Start Date.
Download Report Technician Timesheet
(Click to preview)		 A Technician Timesheet report listing tasks and and times for travel and labor. Also provides the mileage for the technician.
Download Report Weekly Average Number of Tasks (Chart)
(Click to preview)		 A chart displaying the number of calls created, scheduled and completed each week.
INSTRUCTIONS: Click here for Template Download and Registration Instructions.

Available Templates

Work Orders & Task Tickets
Download Report Work Order (with Signature Capture)
(Click to preview)		 Standard Work Order (with signature capability). Used with Miracle Service and the Mobile Field Technician Console.
Download Report Work Order (with Signature Capture). No charges showing.
(Click to preview)		 Work Order (with signature capability). The 'Billable Service Call Charges' box does not appear. Used with Miracle Service and the Mobile Field Technician Console.
Download Report Work Order (with Signature Capture). No charges or Times showing.
(Click to preview)		 Work Order (with signature capability). The 'Billable Service Call Charges' box does not appear, nor do the Travel or Labor times. Used with Miracle Service and the Mobile Field Technician Console.
Download Report Work Order (with Signature Capture). Includes Expenses.
(Click to preview)		 Work Order which includes Expenses and 'Billable Service Call Charges' box.
Download Report Work Order (with Signature Capture). Includes Expenses. No Charges showing.
(Click to preview)		 Work Order which includes Expenses. The 'Billable Service Call Charges' box does not appear.
Sales Quotes, Sales Orders & Invoices
Download Report Detailed PB Invoice
(Click to preview)		 Period Billing Invoice - showing details in grid format. Compatible with #10 window envelopes.
Download Report Detailed PB Invoice (Line)
(Click to preview) 		Period Billing Invoice (alternate layout) - showing details in line format. Compatible with #10 window envelopes.
Download Report Sales Quote (Blue Accents)
(Click to preview) 		Standard Sales Quote template with blue accent color
Download Report Sales Order (Blue Accents)
(Click to preview) 		Standard Sales Order template with blue accent color
Purchase Orders
Download Report Purchase Order (Expanded Comments)
(Click to preview)		 Purchase Order with larger and expandable Comments Box.
A4 Reports/Templates
Download Report A4 Default Reports Package
 Standard Default Reports/Templates in A4 paper format. This package includes Invoices & Sales Order, Purchase Orders, Task Ticket, Contracts and more.
Download Report

A4 Invoice Patch for Australia & New Zealand
(Click to preview Tax Invoice heading)

(Click to preview Tax P.O. heading)

 This package includes specific regional Invoice and Purchase Order formatting to include the heading 'Tax Invoice'. This file should be installed after first installing the A4 Default Reports package. The Tax Invoice heading will be displayed for any Customer or Supplier with country field set to Australia or New Zealand.