Work Order Management

Get Full Visibility into Work Order Status

With Miracle Service Work Order management software you can schedule technicians to ensure they are in the right place, at the right time, with the right parts, and that customer expectations are exceeded.


  • Increase the number of jobs handled per day
  • Improve first-call resolution
  • Fewer errors
  • Full customer satisfaction
  • A service department that stands out from the competition

Key Features

Complete Visibility into your Service Operations
  • Instant up-to-date client, equipment and service history information at your fingertips.
  • Intelligently sort and schedule work orders by service call priority and technician regional coverage.
Drag and Drop Visual Work Order Scheduler
  • Manage your service team and the entire work order schedule faster, easier and more effectively with drag-and-drop ease.
  • See all your technicians’ work order schedules in daily, weekly or monthly view for a detailed list of upcoming jobs.
  • Drag service calls from one technician to another to reassign them, or drag items to change the scheduled time or duration of work.
Mobile Work Orders
  • The software allows work orders to be automatically sent to your technicians in the field to their iPhone, iPad, Android or Windows device.
  • Assign emergency calls to technicians who have the parts in their vehicles required to perform the service.
Call Management
  • Outstanding service call screen with customizable viewing.
  • Miracle Service's work order management software ensures that you fulfill Service Level Agreement (SLA) commitments
Customer Signature
  • Using a touch-screen device with the Mobile Field Technician Console, service technicians and customers have the ability to use their finger or stylus to sign work orders remotely.
  • Signed service tickets are automatically stored in Miracle Service for easy accessibility.

Work order software designed for your business.

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Additional Options

Boost your efficiency even more with these optional add-ons:

System Requirements

Click here for a guideline on the minimum system requirements.