Upgrade Files
  • MSv11 Client and Admin Upgrade

    Updates to the latest Client Interface and Administration Interface version 11.1.3.0
    Note: Must be running Miracle Service version 11.0.0.0 or later. Release Notes.

    Request Download:  Please be aware that in order to keep updates to a manageable level, your request will be queued on our help-desk; this means that you may not get the download right away, so your patience is appreciated. As ever, we recommend that you take a copy of your database before you install the update (even if you have adequate backup procedures in place).

    Request Download
    Last updated: 13 February 2024

  • Version 11 MSWeb Upgrade

    Mobile Field Technician Console v11.1.3.0. Release Notes.
    Customer Self-Service Portal v11.1.2.0.  Release Notes.
    These will be installed* during the MSv11 upgrade procedure, Step 8 – Install MSWeb.
    * Only your licensed components will install.

    Link will be sent with v11 upgrade
    Last updated: 8 February 2024

Full Installation Files
  • MSv11 Client (Full Server & PC Installation) (access)

    Go To Download Page
    Last updated: 25 July 2023

  • Version 11 MSWeb (FULL SERVER INSTALLATION)

    Customer Self-Service Portal v11.1.2.0.  Release Notes.
    Mobile Field Technician Console v11.1.2.0. Release Notes.
    Customer Relationship Manager (CRM) v11.1.2.0. Release Notes.
    * Only your licensed components will install.

    Go To Download Page
    Last updated: 30 November 2023

Other Installation Files

  • QuickBooks Runtime Library

    These files are required in order to export to QuickBooks from Miracle Service. This download includes Versions 6 &13 of the QuickBooks Runtime Library (QBFC). *IMPORTANT: QuickBooks Runtime Library is not compatible with the 64-bit version of Microsoft Office.

    Download Now
    Last updated: 24 June 2016

Administration Guide & User Manual
  • Latest version of the MSv11 User Guide

    The User Manual can be also found in your Miracle Service application: Go to the “Help” pull-down menu > select Miracle Service User Manual.

    Right click > ‘Save Target as’ to download files to local machine.

  • Other User Guides & Manuals

    Specific User Guides for various Miracle Service modules and features can be found on the User Guides & Manuals page.