Keep Track of Equipment Maintenance Automatically
Miracle Service’s preventative maintenance software application will automate and keep track of which equipment in your service base is due for preventative maintenance. Once contract information has been entered the software will automatically manage your preventative maintenance for you.
- Increases efficiency by providing automated, up to date software-driven equipment maintenance information
- Increases customer satisfaction and maintains a positive customer relationship
- Automates your preventative maintenance programs and schedules for all customers
- Auto-generate calls by customer, equipment or contract
- The preventative maintenance software module keeps track of which equipment is due for maintenance, and if it's covered by the customer's contract
- Dispatchers are able to see what preventative maintenance is due to be scheduled and can optimize the technician schedules
- Provides warning light on technician scheduling screen
Boost your efficiency even more with these optional add-ons:
Mobile Field Technician Console
Provide your technicians with remote access to open, view and close tickets.
No need to wait unit the service technician returns with paperwork, close tickets and bill immediately after the call is completed.
Customer Self-Service Portal
Allow your customers to request new service calls and view the status of existing ones directly on the web.
Click here for a guideline on the minimum system requirements for the preventative maintenance software module.