We want you to have a great experience using Miracle Service which is why we provide an array of technical support and training resources so you get the assistance you need.
The following are free for customers on a monthly or annual technical support Membership Plan:
- All standard software upgrades
- Assistance from our Technical Support team
- Remote “hands-on” assistance for quick and efficient issue resolution
- Option to submit new support tickets online, by email or phone
- Access to your personalized on-line Training Academy
- Pre-recorded training video library
- Searchable Knowledge Base
We have used Miracle Service for a number of years and what stands out the most in my mind is the outstanding technical support provided. On the occasion that we have to contact tech support they have consistently been highly responsive, knowledgeable, effective, and most pleasant to work with.
Miracle Service is easy to use and they supply great tech support and training for all their users. I was up and running on the system from order entry to invoicing within one training session.
Brilliant support, even though it was from the other side of the world!
The Miracle Service customer support team is so professional and very helpful. Please pass on my acknowledgement of the great job they are doing in representing your company and making sure your customers are helped.