Field Service Software: Management Reporting

Field Service Management Reporting

The Power of Management Reporting

Which technicians are the most efficient? Which customers are the most or least profitable? These are just two of over 130 standard field service management reports in Miracle Service's software to give you the information you need at the click of a button.

Our field service management reporting software application provides insight into the performance of contracts, individual performance, and customer data. Having access to this information provides you with up to date information to improve business decision making.

Microsoft® Office compatible, the reports can be sent directly to Word® or Excel®.

Benefits

  • Quickly generate valuable technician, customer, equipment and service contract profitability analysis
  • Scrutinize your entire operation – profitability, performance & productivity
  • Export data to Microsoft Word® or Excel®
  • Improve decision making with clear and comprehensive status reports
Dashboard View

Key Features

Profitability Reports

Reports Such as:

  • Revenue by technician, customer, contract & equipment
  • Billed calls
  • Time spent per call
  • Parts revenue
  • Expense monitoring
  • Many more
Performance Reports

Reports Such as:

  • Callbacks
  • Preventative Maintenance
  • Performance, revenue and reschedules by technician
  • Customer Response Time
  • Many more
Productivity Reports

Reports Such as:

  • Call frequency reporting by service call type or equipment model
  • Technician activity
  • Critical benchmarks
  • Many more
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Additional Options

Want to further personalize customer-facing documents and create new reports?

Each service business is unique. The professional services team at Miracle Service is experienced in developing customized reports that help optimize your business. Contact us to learn more.

Report Designer

You can also modify existing reports yourself with our Report Designer module. This gives you the ability to modify and further personalize your customer-facing documents to your specific needs.

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System Requirements

Click here for a guideline on the minimum system requirements.