CRM Software for Service Businesses
Sales Team CRM Licenses
Simplify the Management of your Sales Pipeline.
We want your salespeople to be successful and to concentrate on what they do best – selling. Miracle Service Customer Relationship Management (CRM) software provides them with the tools they need to optimize their prospect pipeline and drive more sales.
Since all of your customer account information and service history is readily accessible in Miracle Service, why not leverage this investment even further by using it as the basis of your sales team’s lead funnel and your company's service CRM?
With real time access via our web based module and fully integrated into your Miracle Service program, salespeople can view, edit, and share customer information no matter where they are. Field service CRM allows updates to made on fly, freeing up time for other tasks.
Your customer and prospect database is one of your most valuable assets. Keeping it up-to-date with CRM software is essential to long term business success. Our CRM software for the service industry is a powerful tool, ensuring that customer data is always up to date and accessible between departments. No more miscommunication and no more lost leads.
CRM for the service business allows you to streamline your business processes to minimize inefficiencies, letting your salespeople do what they do best: generate revenue for your company.
Benefits
- Never drop or lose another lead again
- Reduce the time and costs spent on re-entering data, and free up valuable time to be spent on more productive tasks
- No more miscommunication between departments, which are costly to your business and your reputation
- Power to manage your people and processes more effectively
- Close more deals
Key Features
Manage Leads
- Keep track of purchase history, preferences, key personal and business information and any other information that will help you build stronger relationships and identify future sales opportunities.
- Manage each lead through the sales cycle to increase customer satisfaction and make more sales.
Reporting
- With customizable views, salespeople, sales managers and executives have instant access to the reports and real-time information they need to be effective.
- Customize reports to your specifications and export to PDF, Microsoft Word® and Excel®.
Quotes and Sales Orders
Accessing both retail and special customer pricing, salespeople can easily create quotes and orders directly in the Miracle Service database.
Forecasting
Give salespeople and management a clear view of the sales pipeline and automatically forecast sales to help you better plan your business and service requirements.
Follow-up
Schedule follow-ups, meetings and next steps directly into Microsoft Outlook®, Gmail or other calendar. (iCal compatible)
Templates
Set up your own templates for letters, faxes, envelopes, quotes and more!
Personalized Access
Miracle Service CRM can be easily be set up to determine the information access level by each individual user.
System Requirements
Click here for a guideline on the minimum system requirements.