System Requirements

System Requirements

The following is provided as a general guideline on the minimum system requirements.

Server (SQL)

Processor - Minimum: 1 GHz (x86 processor) or 1.4 GHz (x64 processor) or 1.0 GHz (IA64 processor)
Recommended: 2 GHz or faster (dual-core or quad-core will be much faster)
Limitations: SQL Server Express supports 1 physical processor, 1 GB memory, and 10 GB storage.

Memory - Minimum: 4 GB RAM
Recommended: 8 GB RAM or Greater (more RAM up to 32 GB, better performance)

SQL Version- Microsoft SQL Server 2014 Express is provided with Miracle Service.
Miracle Service SQL database is also compatible with: Microsoft SQL Server 2008 R2, Microsoft SQL Server 2012 R2 and SQL Express 2012 R2.
Microsoft does not recommended installing SQL Server on a domain controller (article)

Available Disk Space Minimum: 100 GB Free Disk Space on C: Drive

Other:

  • Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016. Or if dedicated PC acting as server: Windows 7 or 10 Professional (Minimum: 8 GB RAM)

  • It is not recommended to install SQL Server on a domain controller.
  • For any web portal we only support Internet Information Services (IIS) version 7.5 and later. When running any Web Portal Applications on a 64 Bit operating system, the IIS Server must be enabled for 32-bit applications. The IIS Server must also be on the same computer as the database. We do not support MS Exchange or SharePoint on the same server as the web portals or Customer Relationship Management (CRM) applications.

  • The Customer Relationship Management (CRM) web portal requires Windows Server 2008 R2 (32-bit or 64-bit) and Internet Information Services (IIS) version 7.5 or later. When running on a 64 Bit operating system, the IIS Server must be enabled for 32-bit applications. Microsoft .NET Framework 4.0 or later and ASP.NET service for IIS are also required.

  • For Document Manager and eForms applications running on the server we require Microsoft .NET Framework 4.0 or later and ASP.NET services to be running in IIS. eForms can only be installed with IIS 7.5 or later.

Client PC

Processor Minimum: 1 GHz (x86 processor or x64 processor)
Recommended: 2 GHz or faster (dual-core or quad-core will be much faster)

Memory Minimum: 1 GB RAM for 32-bit system, 2 GB RAM for 64-bit systems
Recommended: 2 GB RAM or greater

Available Disk Space Minimum: 16 GB for 32-bit systems, 20 GB for 64-bit systems
Recommended: 40 GB or greater

  • Microsoft Windows Vista, Windows 7, 8 or 10. Limited support for Home version in non-networked environments only.

Network

  • Any Windows compatible network

Wireless Operating Systems

  • iPhone & iPad: iOS7 & iOS8
  • Android: version 3.0.x (Honeycomb), 4.0.x (Ice Cream Sandwich) & 4.1.x (Jellybean), 5.0.x (Lollipop)
  • Windows Mobile: 7.0, 8.0, 8.1 & 10.0
  • BlackBerry: versions 6.0, 7.0 & 10.0
  • Note: Signature Capture feature requires an HTML5 Compatible Browser.
  • eForms Certificate Management module is supported on tablet devices only, and is compatible with specific device specific PDF Readers as follows:
    • iOS devices: PDF Expert Professional edition*
    • Android: qPDF Notes Pro PDF Reader*
    • Windows Mobile: Adobe Reader 10.X or Later (Not Mobile Edition)*
    • *Note: these are third party products which may incur additional fees. We cannot guarantee the compatibility with each new release and therefore recommend customers test any new release prior to buying or installing multiple readers to ensure the latest version remains compatible.

Web Browser

Technician Short Message Service/Text Feature

  • Internet access and SMTP e-mail server access is required. Nexent will provide limited support for third party SMTP servers as many security features can affect the operation of the email and SMS services which are beyond Nexent's control.

Accounting Exporter

  • QuickBooks: Compatible with 2011 or later versions of QuickBooks Desktop Pro, Premier and Enterprise. Not compatible with Online version.
  • Other Accounting Applications: Please check with us for compatibility with 20+ leading accounting packages.

Other

We recommend 100 Mbps Ethernet adapters for small networked installations and 1 GBps for sites with a heavy workload.

While these are the minimum requirements, as with any software application, the faster the computer and the more memory it has, the faster the software will run.

The number of concurrent users and/or the amount of data your business gathers define workload.

Nexent Innovations Inc. cannot support any operating system issues relating to usage, network errors, disk errors or hardware issues.