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Upgrade to Miracle Service Version 11.0.1.0
We are excited to announce that the latest version of Miracle Service is now available! This release includes some highly requested new features that will make your user experience even better. From Email Tracking to Pinned Notes and more, this version delivers much anticipated new enhancements. So, if you haven’t already upgraded to the latest version, we recommend you do. We think you’ll love what it has to offer.
Email Status Tracking Feature
See the Sent, Delivered, Opened, Bounced and Blocked statuses of emails sent from Miracle Service. Available on these screens: Service Task, Service Billing Invoice, Sales Invoice, Period Invoice, Purchase Order, Sales Order and Contracts.
Check out the video of this feature: Email Status Tracking (3 mins). Click below to watch.
Also see video: Handling Email Blocks & Bounces (2 mins). Click here to watch.
Pinned Notes:
Keep Everyone Informed
You can now pin your most important customer notes to the top of the list for easy access. Pinned notes always appear on these 4 screens:
Miracle Service Client’s Customer Notes, Task Notes, Contract Notes and the Mobile Field Technician Console‘s Job Notes.
See How it Works: see Knowledge Base article KB-975.
PM Performed – Selectable Equipment:
Handling multi-day PM jobs is now so much easier
For tasks generated from the PM Call Generation screen, you now have the option to manually select which equipment to apply “PM Performed” when Closing or Rescheduling the Task.
See How it Works: see Knowledge Base article KB-978.
Contract Expense Feature:
Auto-populate common service expenses on a job
Service Task Expenses can now be added to Contracts which will auto-populate the customer’s specific quantity and pricing on each new Service Task. Great for adding standard expenses like truck charges, report fees, fuel surcharges and more!
See How it Works: see Knowledge Base article KB-977.
Ready to upgrade to Miracle Service version 11? Go to the Downloads page.
