May 16, 2023

What to Look for in a Field Service Mobile App

When choosing a field service mobile app, there are several important factors to consider. Here are some key areas to look at to ensure the app meets the unique needs of your business...
March 15, 2023

Miracle Service Version 11 Upgrade Now Available

We are excited to announce that the latest version of Miracle Service is now available! This release includes some highly requested new features that will make your user experience even better. See what's new.
October 26, 2022

Top 5 Benefits of using Certificate Management Software

Want to streamline the certificate management process? See the top 5 benefits you can expect from certificate management software.
September 13, 2022

9 Steps to building a strong customer service team

9 Steps to building a strong customer service team There’s no denying that customer service is a vital part of any business. After all, without satisfied customers, your business simply […]
August 30, 2022

Upgrade to Miracle Service Version 10.3.0.0.

Attention Miracle Service users! If you haven't yet upgraded, we encourage you to check out the latest version. This release includes several new features and improvements.
May 17, 2022

Feature Spotlight: Compatible Parts

We have added a compatible parts feature that is based on Model Families, so you can now choose to show compatible parts ‘By Special Price’ or ‘By Model Family’.
April 18, 2022

Do you need to find another good technician?

What if you could free up one hour per day for each technician by reducing the amount of time they spend on trips back and forth to the office, inefficiently completing calibration reports, or ordering parts?
March 17, 2022

Five Reasons Your Business Should Be Concerned About Ransomware

Unfortunately, security breaches are on the increase. Ransomware is especially concerning because of the potentially dramatic and negative effects on your business and personnel. A successful ransomware attack can be embarrassing, expose trade secrets, lead to blackmail attempts, and result in huge losses in income and expenses for recovery. To prevent ransomware from becoming your problem, follow good security practices.
February 14, 2022

Click Fraud is a Real Problem That Can Eat Your Profits

Pay per click is a great way to drive traffic to your site, storefront, or webpage. You must monitor the statistics to ensure that your campaigns are producing results in producing acceptable profits. Make use of the tools provided by your pay per click platform to determine if someone or something is fraudulently clicking on your advertisements so you can stop the problem quickly.