News

Nexent Innovations Inc., a globally recognized leader for service management software development for the imaging device industry, has announced the automated integration of its Miracle Service’s world-class service management software with Print Tracker’s meter collection solution. Meter information gathered by Print Tracker is seamlessly integrated into the Miracle Service software, where cost-per-click invoices are then automatically calculated and generated based on customer contracts. Integration saves time, increases accuracy, and increases efficiency through fully automatic, hassle-free meter collection and billing.

Over the past few years, there has been a marked difference in the way OEMs have designed their products. Most workgroup and desktop models are now marketed as “serviceless.” Newer model printers are ushering in new technologies such as low cost per page (1 cent mono/5 cent color) ink, and low-cost, high-speed multifunction hardware (under $500). This certainly makes the business logic for repair much less compelling than it once was.

Rice Lake, Wis. March 27, 2015 — CRS™ Certificate Retrieval System will now become a member of the Miracle Service® family of service management software products. CRS is calibration and certificate management software offered by weighing and measurement solutions manufacturer Rice Lake Weighing Systems® to help scale dealers and their technicians perform onsite calibrations and enter data directly into a handheld device. As well as having the ability to print calibration certificates from the web-based data management system, CRS provides a secure online asset maintenance history and documented inventory of assets.