Release Announcement - New Customer Portal

Release Announcement – New Customer Portal

June 19, 2017
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We’re pleased to announce the NEW Customer Self-Service Portal is now available.

Built using the latest mobile technology, this add-on is available for Miracle Service (SQL) and forms the development platform for all our upcoming portal releases. More coming this year!

Features of Customer Self-Service Portal

Responsive Design: Portal looks great on any size screen! Automatically adjusts for phones, tablet and computer screens so your customers get the best viewing experience.

Customizable Homepage, Shortcut Menus and Color Themes: Personalize with your company’s branding and preferences. Homepage example screen shot.

Shopping Cart Style: Customers add their requested parts and supplies to their shopping cart when creating a Sales Order. Sales Order example screen shot.

Your Customers Can…Create new service requests ~ Order parts and supplies ~ View open tickets and service history ~ Update meter readings ~ View and print their certificates and forms. (Each of these options can be turned on/off by you).

Job List example | eForms example | Meter Update example

 

To learn more about Miracle Service software, please visit: www.MiracleService.com or call 1-866-463-9368