July 30, 2019

Who Is Your Best Service Technician?

Sometimes the technicians you think are performing the best are often not the top technicians, and some less visible ones are actually top performers. What is the disconnect?
May 7, 2018

Release Announcement – New Mobile Field Technician Console

We're pleased to announce the new Mobile Field Technician Console is now available. Built using the latest mobile technology, this add-on is available for Miracle Service (SQL). Features include...
May 7, 2018

Miracle Service Announces Version 10.0 of its Service Management Software

This latest version is available as a free upgrade to all customers with the SQL version of Miracle Service who have a current monthly or annual membership plan. Highlights include...
December 15, 2017

Is Your Back Office Service Management System Fast Becoming A Pet Elephant?

Did you know that a fully-grown elephant is capable of um, releasing 300 pounds of “excess baggage” every day? I can’t even imagine the work it took to find that out, or even the scale that may have been used! Apart from the awful visual that may be in your head right now, why is an elephant an interesting analogy when we consider the day-to-day running of your business? Because, everything that becomes big and unmanageable, has small and manageable beginnings. Let me explain. As your service business grows and you add customers, service technicians, employees, inventory and equipment to service, everyday business becomes more complicated. Naturally you will turn to your accounting system and try to pull the information from it you need to run your business.
December 15, 2017

Feature Spotlight/Coming Soon

The brand new Mobile Field Technician Console is almost complete! We will be releasing a BETA version in the next few weeks to select customers for testing. Highlights will include...
December 11, 2017

Miracle Service Announces Version 9.1.0.1 of its Service Management Software

Nexent Innovations Inc., a globally recognized leader of field service management software has released the latest upgrade to its Miracle Service product. Highlights include...
December 1, 2017

10 Efficiency-Boosting Tips

TIP 1: DON’T LET HIGH FUEL COSTS BURN UP YOUR PROFITS. Driving paperwork back and forth to the customer site can send profits up in smoke. Instead, have your technicians complete work orders in the field, entering data instantly through their laptops, tablets or mobile devices. This starts the seamless process of generating invoices right away…
June 19, 2017

Release Announcement – New Customer Portal

We're pleased to announce the NEW Customer Self-Service Portal is now available. Built using the latest mobile technology, this add-on is available for Miracle Service (SQL) and forms the development platform for all our upcoming portal releases. More coming this year!
June 13, 2017

Miracle Service Announces Version 9 of its Service Management Software

Version 9.0.0.0 is available as a free upgrade to all customers with the SQL version of Miracle Service and who have a current monthly or annual membership plan. Highlights include...