October 22, 2020

Miracle Service Announces Version 10.1.2.0 of its Service Management Software

The latest version of Miracle Service is here!  In this update, Miracle Service integrates QuickBooks Online, which improves efficiency and eliminates double entries by directly inputting information into the QuickBooks Online […]
October 21, 2020

QuickBooks Online vs Desktop

We have received many requests for a Miracle Service/QuickBooks Online integration and are very pleased to release it in the latest version of Miracle Service. While both QuickBooks desktop and QuickBooks Online have many of the same basic features, the desktop version has a bit more feature depth and therefore supports more Miracle Service features...
September 30, 2020

How to strengthen your supply chain against a new wave of disruptions

Is your supply chain strong enough? When the pandemic hit last March, it exposed a lot of vulnerabilities in the supply chain — delivery delays, quarantined cargo, difficulty acquiring supplies and supply shortages.
December 27, 2019

3-2-1 Backup Strategy

Ransomware is expected to continue to increase faster this year than in previous years. While keeping your Antivirus software and application software patched and up to date is critical, most security experts suggest all businesses will experience a ransomware attack at some point. The only real protection to ransomware is a good back-up strategy. Backup experts are recommending companies follow the 3-2-1 Backup strategy. This means...
July 30, 2019

Who Is Your Best Service Technician?

Sometimes the technicians you think are performing the best are often not the top technicians, and some less visible ones are actually top performers. What is the disconnect?
May 7, 2018

Release Announcement – New Mobile Field Technician Console

We're pleased to announce the new Mobile Field Technician Console is now available. Built using the latest mobile technology, this add-on is available for Miracle Service (SQL). Features include...
May 7, 2018

Miracle Service Announces Version 10.0 of its Service Management Software

This latest version is available as a free upgrade to all customers with the SQL version of Miracle Service who have a current monthly or annual membership plan. Highlights include...
December 15, 2017

Is Your Back Office Service Management System Fast Becoming A Pet Elephant?

Did you know that a fully-grown elephant is capable of um, releasing 300 pounds of “excess baggage” every day? I can’t even imagine the work it took to find that out, or even the scale that may have been used! Apart from the awful visual that may be in your head right now, why is an elephant an interesting analogy when we consider the day-to-day running of your business? Because, everything that becomes big and unmanageable, has small and manageable beginnings. Let me explain. As your service business grows and you add customers, service technicians, employees, inventory and equipment to service, everyday business becomes more complicated. Naturally you will turn to your accounting system and try to pull the information from it you need to run your business.
December 15, 2017

Feature Spotlight/Coming Soon

The brand new Mobile Field Technician Console is almost complete! We will be releasing a BETA version in the next few weeks to select customers for testing. Highlights will include...