Are you constantly chasing down your service technicians for paperwork to close tickets and invoice customers? When your process requires service technicians to return to the office and submit paperwork, several problems can occur.
To ensure a happy, satisfied customer base and an efficient field service team, the option of employing mobile technology is no longer considered “nice-to-have,” it has now become a necessity to stay competitive. Here are 3 key considerations when developing your company’s mobile strategy.
Recently I was approached by a scale dealer who recounted to me that he has spent $100K and 12+months developing a certificate management program that, even once complete, will not have the capabilities of software that is readily available for his industry today at a fraction of the price. This is not uncommon for us to hear.
Why do you need a service management program when you already have an accounting system? Accounting systems are central to your business, but one thing they cannot do is help you manage your service department...
TIP 1: DON’T LET HIGH FUEL COSTS BURN UP YOUR PROFITS.
Driving paperwork back and forth to the customer site can send profits up in smoke. Instead, have your technicians complete work orders in the field, entering data instantly through their laptops, tablets or mobile devices. This starts the seamless process of generating invoices right away…
We're pleased to announce the new Mobile Field Technician Console is now available. Built using the latest mobile technology, this add-on is available for Miracle Service (SQL). Features include...
This latest version is available as a free upgrade to all customers with the SQL version of Miracle Service who have a current monthly or annual membership plan. Highlights include...
The brand new Mobile Field Technician Console is almost complete! We will be releasing a BETA version in the next few weeks to select customers for testing. Highlights will include...
Nexent Innovations Inc., a globally recognized leader of field service management software has released the latest upgrade to its Miracle Service product.
Highlights include...
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