March 16, 2019

Is Your Team Mobile?

Are you constantly chasing down your service technicians for paperwork to close tickets and invoice customers? When your process requires service technicians to return to the office and submit paperwork, several problems can occur.
January 22, 2019

3 Key Things to Consider When Developing Your Company’s Mobile Strategy

To ensure a happy, satisfied customer base and an efficient field service team, the option of employing mobile technology is no longer considered “nice-to-have,” it has now become a necessity to stay competitive. Here are 3 key considerations when developing your company’s mobile strategy.
November 3, 2018

Software: Build vs. Buy

Recently I was approached by a scale dealer who recounted to me that he has spent $100K and 12+months developing a certificate management program that, even once complete, will not have the capabilities of software that is readily available for his industry today at a fraction of the price. This is not uncommon for us to hear.
August 15, 2018

10 Efficiency-Boosting Tips

TIP 1: DON’T LET HIGH FUEL COSTS BURN UP YOUR PROFITS. Driving paperwork back and forth to the customer site can send profits up in smoke. Instead, have your technicians complete work orders in the field, entering data instantly through their laptops, tablets or mobile devices. This starts the seamless process of generating invoices right away…
December 15, 2017

Feature Spotlight/Coming Soon

The brand new Mobile Field Technician Console is almost complete! We will be releasing a BETA version in the next few weeks to select customers for testing. Highlights will include...